FAQ - Monkeysmojo

FAQ

About:

 

These beautiful pieces are handmade with care. Please treat your handmade jewelry as carefully as possible. Some materials can be more fragile than others. Although I make every effort to ensure durability, please make sure you also treat your jewelry with special care.

Please be aware that each product is handmade and unique. Because of this, each product may vary slightly from the photos.
All products are handmade in my shop and everything featured is made to order.

 

Measuring:


These bracelets are made on stretchy string making them easy and comfortable to wear. Please let me know what size you would like in the drop-down menu below. One way to check size is to wrap a piece of string around your wrist then measure the string.

*If you are buying for someone else or are still unsure, keep in mind that the average women’s wrist size is 7 inches and the average man’s wrist size is 8 inches.

 

Shipping:

Free Shipping to the 48 Continental United States.

We have a 1 to 3 (business) day processing time for all of our orders. Tracking is included with every order.

Signature required is automatically added for all gold jewelry items or items selling for over $100.00. Signature required is included at no additional cost.

 

Returns:


We strive for 100% customer satisfaction. Please contact us if you are unhappy with your product. Customer service is our #1 goal.
We are proud to offer a free 30 day return*** option for all of our transitions!

***We offer a free 30 day return guarantee. If the original item(s) is not returned or is substituted with any item other than the item in the original transaction, the cost of the item will be forfeited and no refund will be given.


*All polices are agreed to by both parties, by the (seller) and the (buyer) at the auction/transaction end and payment being received.

Additional: 


*All weights/measurements are approximates.*


*Photo is enlarged to show detail please refer to measurement listed.


* While we represent items accurately on our site to the best of our ability, the color calibration of computer monitors can vary, causing colors to appear slightly different from one monitor to another. Due to this, please note that precise color representation of metal and gemstones is not always possible.

*Only includes what is shown in pictures. Any props (ex. necklace holder) is not included

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